Privacy Policy for Bankbank2

Your Rights to Access and Deletion

You have the right to request a copy of any personal data we hold about you. To do this, simply use the contact page on this site and state that you want a copy of your data. We will respond within the time period required by Malaysian personal data protection law. You may also ask us to delete your personal data at any time. If you request deletion, we will remove your contact messages and any associated records from our active systems. Please note that some log data may already have been automatically deleted before your request arrives.

Cookies and What Turning Them Off Costs

The site uses cookies to remember your preferences, such as language selection between English and Bahasa, and to keep you signed in to the lobby if you choose to log in. These cookies are small text files stored on your device and do not contain personal data beyond a session identifier. If you disable cookies in your browser, the site will still work for browsing and reading information. However, you may need to re-enter your language preference each visit, and some features of the lobby, such as remembering your display settings, will not function as smoothly.

How Long Records Are Kept

Messages sent through the contact form are retained for as long as needed to resolve your enquiry, and then for a short period afterwards to allow for any follow-up questions. After that time, they are deleted from our systems and backups. Server logs are kept for a maximum of 30 days. Once this period passes, the logs are automatically purged. We do not keep any personal data longer than necessary for the purposes described in this policy, and we regularly review our storage practices to ensure compliance.

Who Data Is Shared With

We share your information with two types of third parties: hosting providers who run the servers that store the site, and analytics services that help us understand how visitors use the pages. These providers act only on our instructions and are contractually obliged not to use your data for their own purposes. We never sell, rent, or trade your personal data to any other company or individual. We do not share your details with marketing partners, and we will not disclose your information to third parties except where required by law or where you have given explicit consent.

What We Collect and When

When you use the contact form on this site, you provide your name, email address, and the message you send. This is the only personal information you actively submit, and we do not ask for banking details or identification documents through that form. Every visit to the site is recorded automatically by our web server. That log includes your IP address, browser type and version, the pages you view, and the date and time of each request. These records are generated without you taking any action beyond loading a page.