Play Safe, Play Smart

Do You Have a Problem?

Ask yourself honestly: do you chase losses, betting more to win back what you lost? Have you borrowed money or sold something to play? Do you hide how much time or money you spend on gambling? Do you gamble to escape stress, boredom or sadness? Do you need larger stakes to feel the same excitement? Have you missed work, sleep or time with family because of gambling? One yes may be a warning; more than one means it is time to act.

Protecting Minors

This site is for people aged 18 and over only. If you share a computer or device with someone under 18, use filtering software to block access to gambling websites. Many free tools are available and easy to install. Do not leave your account logged in, and keep your password and payment details private. If a minor has used the platform, contact support immediately to close the account and report the issue.

Taking a Break

A cooling-off period pauses your account for days or weeks without closing it permanently. You choose the length, and the break starts immediately. During this time you cannot deposit or play, but the account remains yours. Self-exclusion closes access for a fixed term, such as six months or a year, and cannot be lifted early. To start it, write to support and state how long you need. The platform will block your account and return any remaining balance by bank transfer or e-wallet.

The Money Facts

Gambling is entertainment that costs money. It is not a way to earn income or solve financial problems. The odds are always in favour of the operator over any long period, meaning the house edge works against you. No system, winning streak or staking plan can change those odds. Every bet is independent and random. Treat what you spend as the cost of playing, and never gamble with money you cannot afford to lose.

Where to Get Help

Talk to your doctor or a licensed counsellor. They can listen without judgment and help you find the right support. Free, confidential help is available from organisations that work internationally, such as Gamblers Anonymous, GamCare and Gambling Therapy. Search for any of these organisations by name online — do not rely on a number written here, as a wrong number leads nowhere. Telling one person you trust is the usual first step, and it is often the hardest. You do not have to do this alone.

Spending and Time Limits

The platform offers deposit limits you can set daily, weekly or monthly. Contact support or visit your account settings to request a limit. A tighter limit applies at once; a looser one only takes effect after a cooling-off period, giving you time to reconsider. Loss limits cap how much you can lose in a session, and session timers warn you when time is up. Reality-check reminders pop up at intervals you choose. All these tools are free and can be adjusted through the lobby or by messaging support.

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